FAQ/Policies

Do you accept custom jewelry orders? Yes. To make a custom order request, simply go to the contact section of this website and fill out the "Custom order" box and send! I will respond as promptly as possible.

Returns/refunds: I do not accept returns or refunds, but please contact me and I can make exceptions to the individual circumstance.

Production time: Please allow a range from 1-3 days for all product of this website and 1 week for custom orders.

Shipping: by LiberTango ships with UPS through a mediator in the USA.
USA: 15-20 business days
Other countries: 20-40 business days

Jewelry Care: When storing, either hang your earrings or lay them flat with strands straightened. Avoid contact with liquids, extreme temperatures, humidity and sharp objects. Improper storage or care can lead to crinkled or broken strands. Store in a safe, clean and dry location.